FAQ

1. How long does delivery take?
Orders are usually delivered within 3–5 business days after dispatch, depending on your location.

2. Do you offer Cash on Delivery?
Yes, Cash on Delivery is available on most serviceable pin codes across India.

3. Is shipping free across India?
Yes, we offer free shipping on all eligible orders across India.

4. How can I track my order?
Once your order is shipped, tracking details are shared via email or SMS.

5. Can I return a product?
Returns are accepted only for wrong or defective products within 3 days of delivery.

6. Is an unboxing video required for returns?
Yes, a complete unboxing video is required to approve returns or exchanges.

7. How long do refunds take?
Approved refunds are credited to the original payment method within 8–15 business days.

8. Can I cancel my order?
Orders can be cancelled before dispatch. Once shipped, cancellation is not possible.

9. How do I contact customer support?
You can contact us via email or phone during support hours for any assistance.